Technical Expert

4 days ago


Montreal, Quebec, Canada National Bank Full time

Looking to take your career to the next level as a Senior Application Analyst at National Bank? This exciting role offers the opportunity to join our team of experts in the payments and counters department.

About the Role

We are seeking an experienced and skilled professional to provide application support, analyze new requests, and collaborate with multidisciplinary teams. As a Senior Application Analyst, you will be responsible for setting up prerequisites and cloud environments for development and deployment, managing and resolving incidents, analyzing and qualifying requests, and participating in the evolution of business orientations and IT environments.

Your Key Responsibilities
  • Application Support: Provide expert-level support for applications, including troubleshooting, incident management, and resolution.
  • Request Analysis: Analyze and qualify requests from users, internal partners, or external suppliers to ensure alignment with business needs.
  • Collaboration: Work closely with cross-functional teams, including business lines, developers, analysts, and solution architects, to deliver high-quality solutions.
  • IT Hygiene: Ensure good IT hygiene practices are followed to maintain the integrity of the application park.
About Our Team

You'll be joining a talented team of over 2,500 experts who share a passion for innovation, collaboration, and continuous improvement. As part of our IT wealth management team, you'll report to the IT Asset Manager and work in a dynamic environment that fosters agility, empowerment, and inclusivity.

What We Offer

In addition to competitive compensation, you'll enjoy a wide range of benefits, including a health and wellness program, flexible group insurance, a generous pension plan, employee share ownership plan, employee and family assistance program, preferential banking services, and opportunities to get involved in community initiatives.

Requirements
  • Bachelor's degree or equivalent diploma in a related field and several years of relevant experience.
  • Technical experience in analysis, technical support, or incident management.
  • Experience in stakeholder management, including working with suppliers.
  • Basic knowledge of databases and programming (ability to read pseudo-code).
  • Experience with AWS cloud services (EKS, EC2, docker, route53, VPC, Lambda, terraform, etc.) is an asset.
Estimated Salary:$120,000 - $150,000 per year based on location and experience.

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