Bilingual Payroll Analyst

2 weeks ago

Toronto, Ontario, Canada Ticketmaster Canada LP Full time
About the Role

We are seeking a highly skilled and experienced Payroll Analyst to join our team at Ticketmaster Canada LP. As a key member of our HR Shared Services team, you will be responsible for the administration of payroll across our employees in Canada.

Key Responsibilities
  • Troubleshoot issues and errors with HR and managers to ensure timely resolution
  • Collaborate with different teams to streamline payroll processes
  • Ensure data integrity, accuracy of information, and reconciliation of data across systems
  • Enter and process special payments into the HRIS system (Workday)
  • Collate timekeeping data, calculate overtime, statutory holiday pay, retro pay, and send the data to payroll to process
  • Ensure accuracy of employee wages every pay period through reconciliation of approved system entries and output
  • Assist with proper RRSP deductions with special payments where applicable
  • Ensure delivery of data needed by third parties and broker every pay period
  • Partner with the Live Nation payroll team to process and validate the accuracy of payroll across all Ticketmaster employees through the review of pay registers
  • Ensure applicable employee payroll deductions are properly calculated and deducted, including payroll tax calculations
  • Validate employees are paid in accordance with all provincial regulations that apply
  • Perform payroll audits on a periodic, quarterly, and annual basis, and inform the payroll team for corrections where needed
  • Provide global support in other markets where payroll support is needed, with a focus on delivering solutions, such as time and attendance implementations, or process improvements/systems enhancements
  • Provide QA support to any systems changes or upgrades
  • Ability to own and complete complex and sensitive projects as needed
Requirements
  • 3+ years of experience supporting and administrating Canada payroll
  • Payroll Compliance Professional (PCP) designation, or similar and/or designation in progress
  • Membership with the National Payroll Institute (formerly the Canadian Payroll Association)
  • Excellent proficiency with Microsoft Office applications, including Excel (with VLookup and pivot table skills)
  • Experience using ADP WorkforceNow
  • Experience in processing USA payroll and other markets outside of Canada
  • Strong knowledge of Canadian payroll practices and relevant legislation (income tax, employment standards)
  • Strong knowledge of absence laws and regulations in Canada
What We Offer
  • Bilingual in English and French, written and spoken
  • Strong interpersonal and customer service skills
  • Expert in handling sensitive and confidential information
  • Resourceful self-starter who can work independently while understanding the importance of teamwork
  • Strong attention to detail, organizational, and problem-solving skills
  • Ability to multi-task and shift direction easily
About Us

We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

We are committed to building a culture in which all people can be their authentic selves, have an equal voice, and opportunities to thrive. We will do all that we can to help you successfully balance your work and home life. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

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