Retail Sales and Customer Service Team Lead
3 weeks ago
Requisition ID: 204067
About the RoleWe are seeking a highly skilled Assistant Manager to lead and oversee the success of our Retail Sales and Customer Service teams in a Canadian Bank branch.
As a key member of our team, you will be responsible for executing business strategies, initiatives, and individual goals in support of our team's objectives.
Key Responsibilities:
- Lead a customer-focused culture throughout the team to deepen client relationships.
- Assist in building and strengthening existing and new customer relationships through financial advice and customer service.
- Coach team members to success, both individually and as a team.
- Drive results and engage with staff, customers, and partners.
Requirements:
- Experience as a people manager with the ability to engage and motivate teams.
- Experience in personal banking and sales management.
- Ability to market Scotiabank and build strong relationships.
- Licence to sell mutual funds and CIFP Diploma in Financial Planning.
- Ability to satisfy the educational requirements to act as Alternate Branch Compliance Officer.
What We Offer:
- A comprehensive compensation plan and opportunities for growth and development.
- The ability to make a lasting impact on the branch staff and customers.
- An inclusive culture that values and recognizes employee contributions.
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