Retail Sales and Customer Service Team Lead

3 weeks ago


Windsor, Ontario, Canada Scotiabank Full time

Requisition ID: 204067

About the Role

We are seeking a highly skilled Assistant Manager to lead and oversee the success of our Retail Sales and Customer Service teams in a Canadian Bank branch.

As a key member of our team, you will be responsible for executing business strategies, initiatives, and individual goals in support of our team's objectives.

Key Responsibilities:

  • Lead a customer-focused culture throughout the team to deepen client relationships.
  • Assist in building and strengthening existing and new customer relationships through financial advice and customer service.
  • Coach team members to success, both individually and as a team.
  • Drive results and engage with staff, customers, and partners.

Requirements:

  • Experience as a people manager with the ability to engage and motivate teams.
  • Experience in personal banking and sales management.
  • Ability to market Scotiabank and build strong relationships.
  • Licence to sell mutual funds and CIFP Diploma in Financial Planning.
  • Ability to satisfy the educational requirements to act as Alternate Branch Compliance Officer.

What We Offer:

  • A comprehensive compensation plan and opportunities for growth and development.
  • The ability to make a lasting impact on the branch staff and customers.
  • An inclusive culture that values and recognizes employee contributions.


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