Restaurant Operations Director

2 weeks ago


Vancouver, British Columbia, Canada Waffleland Cafe Corp Full time

Job Overview

The Restaurant Operations Director will be responsible for leading a team of 5-10 staff members in daily operations, customer service, and event management at Waffleland Cafe Corp.

Key Responsibilities:

  • Evaluate and optimize daily operations to ensure efficiency and productivity
  • Monitor revenues and labour costs to maintain profitability
  • Assess and improve staff performance through training and coaching
  • Plan and organize daily operations, including menu planning, inventory management, and supply chain logistics
  • Recruit, train, and develop high-performing staff to meet business needs
  • Set realistic work schedules and manage staff workload to maintain a healthy work-life balance
  • Organize and maintain inventory, ensuring accurate stock levels and minimizing waste
  • Ensure compliance with health and safety regulations, maintaining a clean and safe working environment
  • Provide exceptional customer service, responding promptly to complaints and resolving issues efficiently
  • Manage events, promotions, and marketing initiatives to drive sales and revenue growth

Requirements:

  • 1-2 years of experience in restaurant management or a related field
  • College education or equivalent
  • Strong leadership and communication skills
  • Ability to work under pressure and meet deadlines
  • Flexibility and adaptability in a fast-paced environment

Benefits:

  • Paid time off (volunteering or personal days)
  • Free parking available

Salary: $45,000 - $60,000 per year, depending on experience



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