Restaurant Operations Director
2 weeks ago
Job Overview
The Restaurant Operations Director will be responsible for leading a team of 5-10 staff members in daily operations, customer service, and event management at Waffleland Cafe Corp.
Key Responsibilities:
- Evaluate and optimize daily operations to ensure efficiency and productivity
- Monitor revenues and labour costs to maintain profitability
- Assess and improve staff performance through training and coaching
- Plan and organize daily operations, including menu planning, inventory management, and supply chain logistics
- Recruit, train, and develop high-performing staff to meet business needs
- Set realistic work schedules and manage staff workload to maintain a healthy work-life balance
- Organize and maintain inventory, ensuring accurate stock levels and minimizing waste
- Ensure compliance with health and safety regulations, maintaining a clean and safe working environment
- Provide exceptional customer service, responding promptly to complaints and resolving issues efficiently
- Manage events, promotions, and marketing initiatives to drive sales and revenue growth
Requirements:
- 1-2 years of experience in restaurant management or a related field
- College education or equivalent
- Strong leadership and communication skills
- Ability to work under pressure and meet deadlines
- Flexibility and adaptability in a fast-paced environment
Benefits:
- Paid time off (volunteering or personal days)
- Free parking available
Salary: $45,000 - $60,000 per year, depending on experience
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