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Restaurant Operations Manager

1 month ago

Campbell River, British Columbia, Canada Island Burgers Inc Full time
Restaurant Operations Manager Job Description

Island Burgers Inc. is seeking a skilled Restaurant Operations Manager to oversee the daily operations of our burger bars. The ideal candidate will have a strong background in restaurant management, excellent communication skills, and the ability to multitask in a fast-paced environment.

Key Responsibilities:
  • Balance cash and complete balance sheets, cash reports, and related forms
  • Conduct performance reviews and provide feedback to team members
  • Cost products and services to ensure profitability
  • Organize and maintain inventory levels to meet customer demand
  • Ensure health and safety regulations are followed and maintain a clean and safe work environment
  • Participate in marketing plans and implementation to drive sales and growth
  • Lead and instruct team members to achieve sales and customer satisfaction goals
  • Provide exceptional customer service and resolve customer complaints in a timely manner
  • Perform administrative tasks, including data entry and record-keeping
  • Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and productivity
Work Conditions and Physical Capabilities:
  • Fast-paced environment with high levels of customer traffic
  • Work under pressure to meet sales and customer satisfaction goals
  • Repetitive tasks, including standing for extended periods and handling heavy loads
  • Physically demanding work environment with a combination of sitting, standing, and walking
  • Attention to detail and ability to multitask in a fast-paced environment
Personal Suitability:
  • Dependability and reliability in meeting deadlines and commitments
  • Excellent interpersonal skills and ability to work effectively with team members
  • Excellent oral and written communication skills
  • Organized and able to prioritize tasks to meet deadlines
  • Reliability and ability to maintain confidentiality
  • Team player with a positive attitude and ability to work in a fast-paced environment
  • Ability to multitask and adapt to changing circumstances
Benefits:
  • Dental plan
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits
  • Group insurance benefits
  • Life insurance
  • Other benefits