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Hotel Front Desk Associate
1 month ago
We are seeking a skilled and friendly Front Desk Clerk to join our team at Super 8 by Wyndham. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.
Key Responsibilities:- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Assist clients/guests with special needs
- Perform light housekeeping and cleaning duties
You will also be responsible for maintaining an inventory of vacancies, reservations and room assignments, as well as balancing cash and completing balance sheets and related forms.
As a Front Desk Clerk, you will be the first point of contact for our guests, and your excellent communication and interpersonal skills will be essential in providing a warm and welcoming experience.
We are committed to creating a welcoming work environment for all employees, and we provide diversity and cross-cultural training to ensure that our team is equipped to support guests from diverse backgrounds.
If you are a team player with excellent customer service skills and a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
