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Retail Store Supervisor

1 month ago

Spruce Grove, Alberta, Canada Shell Full time

Job Summary: We are seeking a highly skilled Retail Store Supervisor to lead our sales team and drive sales growth in our retail store. The successful candidate will have a proven track record of managing sales teams, achieving sales targets, and providing excellent customer service.

Key Responsibilities:

  • Assign sales workers to duties and ensure they have the necessary skills and knowledge to perform their tasks effectively.
  • Hire and train or arrange for training of staff to ensure they have the necessary skills and knowledge to perform their tasks effectively.
  • Authorize return of merchandise and ensure that all returns are processed in a timely and efficient manner.
  • Establish work schedules and ensure that all staff are aware of their duties and responsibilities.
  • Sell merchandise and provide excellent customer service to ensure customer satisfaction.
  • Prepare reports on sales volumes, merchandising and personnel matters to inform business decisions.
  • Resolve issues that may arise, including customer requests, complaints and supply shortages.
  • Organize and maintain inventory to ensure that stock levels are adequate and that products are easily accessible to customers.
  • Supervise and co-ordinate activities of workers to ensure that tasks are completed efficiently and effectively.

Requirements:

  • 7 months to less than 1 year of experience in a retail sales environment.
  • Permanent employment with a minimum of 30 to 44 hours per week.
  • Fluency in English.