Pension Administration Specialist

7 days ago

Toronto, Ontario, Canada Mercer Full time
About the Role

Mercer is seeking a highly skilled Pension Administration Specialist to join our team in Toronto. As a key member of our pension administration Client Services team, you will provide exceptional administration services to a portfolio of clients, demonstrating outstanding and timely customer service in all dealings with client contacts.

Key Responsibilities
  • Provide high-quality administration services to clients, ensuring accuracy and efficiency in all dealings.
  • Analyze pension plan documents to complete or provide final peer review of complex pension calculations, ensuring accuracy against plan documents for defined benefit pension plans.
  • Maintain expert knowledge of relevant pension-related legislation in all provincial jurisdictions.
  • Prepare annual statements for plan members, calculate pension adjustments, and provide peer review on all year-end processes.
  • Identify and resolve issues that affect accuracy, suggest process improvements to management, and provide guidance and training to client teams.
Requirements
  • 5+ years' experience administering defined benefit pension plans.
  • Strong proficiency with Microsoft Office Suite, particularly Excel and Word, with the ability to support complex calculations using Excel solutions.
  • Experience working with multiple legislative jurisdictions.
  • Strong analytical and organization skills with high attention to detail.
  • Excellent written and oral communication skills.
What We Offer

Mercer offers a competitive total rewards package, including health and welfare benefits, tuition assistance, retirement programs, and employee assistance programs. We are committed to building a diverse and inclusive work environment and aim to attract and retain the best talent.

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