Restaurant Operations Manager

4 weeks ago


Waterloo, Ontario, Canada Empress of India Restaurant Full time
Restaurant Operations Manager

We are seeking a highly skilled Restaurant Operations Manager to join our team at Empress of India Restaurant. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and service are consistently met.

Key Responsibilities:
  • Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
  • Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
  • Conduct performance reviews to evaluate team members and identify areas for improvement.
  • Cost products and services to optimize profitability and minimize waste.
  • Enforce provincial/territorial liquor legislation and regulations to ensure compliance.
  • Organize and maintain inventory to prevent stockouts and overstocking.
  • Ensure health and safety regulations are followed to maintain a safe working environment.
  • Negotiate arrangements with suppliers for food and other supplies to secure the best prices.
  • Negotiate with clients for catering or use of facilities to increase revenue.
  • Participate in marketing plans and implementation to promote the restaurant and attract new customers.
  • Address customers' complaints or concerns to provide excellent customer service.
  • Provide customer service to ensure a positive dining experience.
  • Plan, organize, direct, control, and evaluate daily operations to maintain efficiency and productivity.
Supervision:

You will be responsible for supervising 3-4 team members, providing guidance and support to ensure they meet their job responsibilities.

Work Conditions and Physical Capabilities:

The work environment is fast-paced, and you will be required to work under pressure to meet deadlines. You will be expected to handle heavy loads, stand for extended periods, and work in a physically demanding environment.

Personal Suitability:

We are looking for a candidate with excellent interpersonal skills, attention to detail, and the ability to work in a team environment. You must be reliable, organized, and able to prioritize tasks effectively.

Government Programs:

We are a recognized employer offering a permanent work term with 30 hours per week. The work language is English, and we offer a competitive salary and benefits package.



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