Nail Salon Team Leader
4 weeks ago
Job Description:
We are seeking a seasoned Nail Salon Supervisor to join our team at Hot Tips Nails & Spa. This is a full-time, permanent position that requires the ability to work in a fast-paced environment and lead our nail technicians to achieve exceptional customer service.
Key Responsibilities:
- Develop and implement efficient scheduling systems to optimize productivity and minimize downtime.
- Provide excellent client care by assisting clients with special needs and ensuring their expectations are met.
- Calmly handle emergency situations as the point of contact, maintaining a composed demeanor under pressure.
- Maintain high-quality standards by monitoring production levels and overseeing cleaning processes for specialty items.
- Prepare and submit regular reports to management, highlighting progress and areas for improvement.
- Source materials, equipment, and supplies as needed to support operational efficiency.
- Resolve work-related issues, provide guidance, and suggest improvements to enhance productivity and quality.
- Train new staff members on job duties, safety protocols, and company policies to ensure seamless integration into our team.
Work Conditions:
- This role is based in a dynamic salon environment, requiring adaptability and flexibility.
Personal Suitability:
- A strong client focus is essential for this role, prioritizing customer satisfaction above all else.
- Demonstrated flexibility and adaptability to thrive in a fast-paced environment.
- A highly organized individual who can manage multiple tasks simultaneously.
- An unwavering commitment to reliability, ensuring consistency in performance and results.
- A collaborative team player who values open communication and collaboration.
Compensation Package:
We offer an attractive compensation package, including a competitive salary range of $45,000 - $60,000 per annum, commensurate with experience. In addition, you will receive comprehensive benefits, including health insurance, paid time off, and opportunities for professional growth and development within our company.
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