HVAC Sales Professional

4 weeks ago


Port Coquitlam, British Columbia, Canada Bartle & Gibson Full time
HVAC Sales and Customer Service Role

We are seeking a skilled HVAC Sales and Customer Service Representative to join our team at Bartle & Gibson. As a key member of our sales team, you will be responsible for handling HVAC inside sales and quotations for our customers.

Key Responsibilities:

  • Respond to customer inquiries and process incoming calls and orders
  • Contact current customers to identify new products and potential up-selling opportunities
  • Enter orders into the system and source materials for customers when not in stock
  • Maintain knowledge base on current products and learn about new products
  • Provide product information, pricing quotations, and follow-up on quotes
  • Develop and maintain positive customer relationships
  • Ensure customer satisfaction with order taking, product, pricing, deliveries, and overall service
  • Support Counter Sales and handle returns as required
  • Work closely with others to ensure customer needs are met

Requirements:

  • Minimum grade 12 education
  • Minimum two years' sales experience (counter sales, inside sales or outside sales)
  • Post-Secondary courses in HVAC preferred
  • Skilled in serving and negotiating with institutional and industrial purchasers, HVAC contractors, and the public
  • Knowledge of the HVAC industry or a background in HVAC products

Why Work for Us:

  • Company paid benefits
  • Employee and Family Assistance Program (EFAP)
  • Profit sharing
  • RRSP match
  • Paid sick days
  • Career growth
  • #GIVEBACK Program
  • Personal Milestone Recognition Program
  • Safety shoe reimbursement
  • Perkopolis Partnership
  • Employee Referral Bonus Program
  • Employee discounts on plumbing, electrical and heating products


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