Food Service Supervisor
2 hours ago
We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food products.
Key Responsibilities:- Supervise and Coordinate Activities: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that food is prepared and served in a timely and efficient manner.
- Train Staff: Train staff in job duties, sanitation, and safety procedures to ensure that they are equipped to provide excellent customer service and maintain a clean and safe work environment.
- Estimate Ingredients and Supplies: Estimate the ingredients and supplies required for meal preparation, ensuring that we have sufficient stock to meet customer demand.
- Quality Control: Ensure that food and service meet quality control standards, maintaining a high level of customer satisfaction.
- Prepare Budget and Cost Estimates: Prepare budget and cost estimates for food and supplies, ensuring that we are operating within our budget.
- Address Customer Complaints: Address customer complaints or concerns in a professional and courteous manner, ensuring that our customers feel valued and respected.
- Maintain Records: Maintain records of stock, repairs, sales, and wastage, providing accurate and timely reports to management.
- Education: Secondary (high) school graduation certificate or equivalent experience.
- Experience: 7 months to less than 1 year of experience in a food service environment.
- Physical Demands: Combination of sitting, standing, walking, and standing for extended periods.
- Work Environment: Fast-paced environment with a focus on customer service and quality food products.
- Mentorship and Coaching: Opportunities for mentorship, coaching, and networking for persons with disabilities, newcomers, and refugees.
- Cross-Cultural Training: Diversity and cross-cultural training to create a welcoming work environment for all employees.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced Food Service Supervisor looking for a new challenge, please submit your application today.
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