Retail Store Manager
4 weeks ago
Job Summary: We are seeking a highly skilled Retail Store Manager to join our team at SPICE HAVEN. As a key member of our management team, you will be responsible for overseeing the daily operations of our retail store, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities:
- Supervise and motivate a team of sales staff to achieve sales targets and provide excellent customer service.
- Manage store inventory, including ordering merchandise and authorizing returns.
- Establish and maintain a positive work environment, promoting teamwork and efficiency.
- Conduct performance reviews and provide feedback to staff.
- Resolve customer complaints and issues in a professional and timely manner.
- Prepare sales reports and analyze data to inform business decisions.
Requirements:
- Secondary (high) school graduation certificate.
- 1 year to less than 2 years of experience in a retail management role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and analytical skills.
Working Conditions:
- 35 hours per week.
- Permanent position.
- English language required.
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