Tirecraft Store Operations Coordinator

4 weeks ago


Windsor, Ontario, Canada Tirecraft Full time

Tirecraft Store Operations Coordinator Role

About the Role:

Tirecraft is a proudly Canadian-owned and operated expert in tires and automotive services. We are seeking a qualified individual to join our team as a Store Operations Coordinator. The successful applicant will be customer service-oriented, well-organized, responsible, and able to cope with a busy office atmosphere.

Key Responsibilities:

  • Print daily exception reports and review/resolve all issues accordingly.
  • Post direct deposit payments.
  • Prepare and issue customer statements within 48 hours of the month end. Include monthly sales and specials, respectively to retail and commercial sales divisions.
  • Conduct daily cash receipt entries and prepare bank deposits.
  • Accounts receivables are paid promptly and followed up with outstanding receivables.
  • When credit is being extended, ensure our Company credit policy is being followed – without exception.
  • Conduct background checks for all new accounts.
  • Place all accounts 90 days or later on cash on delivery. Communicate the terms with customers and advise Service Advisors and Commercial Sales Representatives of terms.
  • Validate all payables by confirming with the Team Member who completed the service or sold the product. Once verified, submit to finance for payment.
  • Present all expense invoices to the Store Manager for approval prior to entering accounts payable.
  • Organize and file all paperwork.
  • Match and verify pricing of new inventory in the system.
  • Contact suppliers for corrections and follow up to ensure credits are processed in a timely fashion.
  • Complete day end reports the following morning.
  • Complete end of day closing procedure.
  • Complete product adjustment claims forms, on a timely basis.
  • Provide back-up coverage for Service Advisor at the counter.
  • Provide back-up coverage for incoming telephone calls and forward them to the appropriate personnel.

Requirements:

  • Business accounting/bookkeeping diploma/certificate or equivalent experience.
  • Previous experience handling accounting within a retail environment.
  • Strong attention to detail with excellent problem-solving skills.
  • Ability to work independently and be self-motivated.
  • Strong computer skills and accounting/financial knowledge.
  • Direct experience with accounting software.

About Us:

Tirecraft is a proud Canadian-owned and operated expert in tires and automotive services. We are committed to providing exceptional customer service and offering a wide range of products and services to meet the needs of our customers.



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