Medical Receptionist Specialist
3 weeks ago
At Watson Clinic, we are seeking a highly skilled Medical Receptionist Specialist to join our team. The estimated salary for this position is $45,000 - $55,000 per year.
Job Summary
The Medical Receptionist Specialist will be responsible for ensuring a positive patient experience from the moment they walk through our doors. This includes verifying demographics, updating emergency contact information, and providing questionnaires as needed.
Key Responsibilities
- Verify patient demographics to avoid duplicate patients and ensure accurate billing information
- Update emergency contact information, including guarantor and addresses
- Provide questionnaires to patients as required
- Monitor the lobby to ensure patients are not waiting excessive amounts of time and notify them of wait times
- Obtain and/or verify current insurance information when scheduling and arriving appointments
- Follow IDX Alert policy prior to scheduling appointment and PFS collection comments
- Communicate with department MCR to verify appropriate referrals are entered and attached to appointment in a timely manner
- Schedule and cancel appointments accurately following protocol and proportionately handle incoming calls
- Reschedule bumped patients in a timely manner
- Review exam screening forms and prepare patients appropriately for examination
Requirements
To be successful in this role, you will need:
- High school graduate or equivalent
- Excellent communication skills
- Able to work independently with minimum supervision and exercise judgment and discretion
- Basic knowledge of Windows-based computer applications
- Accurate keyboard skills
- Prior experience in a medical or insurance environment is preferred, but not required
Benefits
We offer a competitive salary and benefits package, including health insurance, paid time off, and opportunities for professional growth and development.
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