Operational Director, Securities and Corporate Actions

3 weeks ago

Old Toronto, Canada TMX Group Full time
Job Summary
TMX Group is a leading global exchange company that connects cross-functionally, traversing industries and geographies. As a member of the TMX Group team, you will be responsible for overseeing the Transfer Agency operations, Corporate Actions, and Investor Experiences functions. The successful candidate will provide strategic and operations leadership, overseeing TSX Trust business operations in accordance with TSX Trust’s approved strategy.

Key Responsibilities
  • Provide strategic and operations leadership to the Transfer Agency Operations, Corporate Actions, and Investor Experiences functions
  • Oversee TSX Trust business operations in accordance with TSX Trust’s approved strategy, within the risk appetite statement approved by the Board and to ensure compliance to all relevant regulatory standards
  • Evaluate TSX Trust Operations, Investor Experience, and Corporate Actions business performance by analyzing and interpreting data and metrics
  • Continue to identify, develop and implement process improvements, automations, standardization and cost saving opportunities/efficiencies
  • Responsible for the annual budget and monthly P&L reporting process for all Transfer Agency Operations and Corporate Actions business lines
  • Responsible for expense management
  • Lead and oversee external vendor/partner relationships including negotiating and supervising service delivery/service levels and allocations of TSX Trust’s vendors and partners for respective businesses
  • Collaborate with the Relationship Management team to assist in building and improving operational practices and capabilities to services TSX Trust clients and their shareholders

Requirements
  • 10 – 15 years of experience in the transfer agency or the financial services industry dealing with securities
  • University degree in Business or Finance, or equivalent experience
  • Excellent leadership skills, business acumen and ability to lead and supervise a multidisciplinary team
  • Knowledge of and demonstrated ability in core and job-related competencies including Leadership, Results Orientation, Strategic, Impact and Influence, Negotiation, Problem Solving, Judgement and Decision Making
  • Strong leadership and strategic skills with the ability to develop and lead a high-performing team to deliver exceptional results
  • A relationship-oriented team player who is comfortable working with, and gaining commitment across, different functional areas at different management levels both within and outside the organization
  • Excellent execution and decision-making
  • Project management skills, common sense and creativity
  • Ability to learn quickly and apply judgment and risk-analysis
  • Ability to conduct sophisticated analysis, influence others and problem solve with a practical, objective and business-forward approach
  • Demonstrated dedication to delivering results and acting with integrity and professionalism
  • Demonstrated proficiency to provide detailed analysis without losing sight of the ‘bigger picture’
  • Ability to manage and prioritize multiple projects and deadlines
  • Ability to work within a team environment
  • Proactive in responding to queries and in anticipating and resolving problems/issues
  • Detail oriented, strong organization skills and can work within a set of rules
  • Strong interpersonal skills to deal with all levels of the organization
  • Strong verbal and written communication skills
  • Ability to be flexible and work under pressure within a changing environment
  • Experience with OSFI-regulated financial entities an asset
  • Trust Course Institute or Canadian Bankers Association courses relevant to transfer agency and corporate trust businesses an asset
  • Bilingual (French / English) an asset

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