Business Systems Analyst

1 month ago


Toronto, Ontario, Canada Manulife Full time

Job Summary:

We are seeking a highly skilled Business Systems Analyst to join our team at Manulife. The successful candidate will be responsible for providing application support, gathering business requirements, and analyzing data to ensure seamless integration with our organization's application frameworks.

Key Responsibilities:

  • Act as daily scrum master and lead Agile team meetings
  • Provide Level 2 support for ManulifeIM.com and contribute to BAU/KLO work
  • Monitor batch cycle loads and maintain process documentation
  • Engage with business stakeholders to request and load data updates
  • Support and triage production incidents as needed
  • Perform release management for supported applications
  • Contribute to scrum team to provide development support and code improvements

Qualifications:

  • Bachelor's degree in Computer Science or related field
  • At least two years of IT experience or application support experience
  • Hybrid work arrangement and willingness to work onsite and from home
  • Amenability to work on assigned schedule, including PH Night Shift - Rotating
  • Minimum skills to hire: prior experience with Cloud infrastructure, pipeline execution, Agile, Azure, GitHub, SNOW, and JIRA

About Manulife:

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions.

Equal Opportunity Employer:

Manulife is an equal opportunity employer and strives to attract, develop, and retain a diverse workforce that reflects the customers we serve. We administer all practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex, sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.



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