Learning and Development Specialist
1 week ago
Overview
Vancouver Coastal Health (VCH) is a world-class innovator in medical care, research, and teaching, serving over one million BC residents.
We are seeking a skilled Learning and Development Specialist - Healthcare Environment to join our team at VCH. The successful candidate will have a recognized degree in a related field and five years of recent experience in a large, acute care environment, including experience with automated staffing/scheduling systems.
The ideal candidate will possess a comprehensive understanding of the healthcare setting and healthcare professions within the designated portfolio area, as well as excellent communication and analytical skills.
Salary
The salary range for this position is CAD $38.13/Hr. - CAD $54.82/Hr.
Job Description
As a Learning and Development Specialist - Healthcare Environment, you will be responsible for:
- Assisting with the coordination and management of the VCH Regional Staffing Service and system administration;
- Investigating and determining customer service needs, dealing with difficult staffing requests, and facilitating resolution to staffing problems;
- Developing procedures and processes for system administration to ensure timely and effective delivery of services;
- Ensuring data integrity and quality, monitoring error reports, and providing operational training to all users of the Kronos Workforce system;
- Providing supervision, direction, and guidance to Portfolio Clerks, Staffing Clerks, and Timekeepers;
Required Skills and Qualifications
To succeed in this role, you will need:
- A recognized degree in a related field plus five years' recent experience in a large, acute care environment, including experience with automated staffing/scheduling systems;
- Excellent communication, analytical, and problem-solving skills;
- A comprehensive understanding of the healthcare setting and healthcare professions within the designated portfolio area;
- Strong computer literacy with standard desktop software;
Benefits
As a member of the VCH team, you will enjoy a comprehensive benefits package, including MSP, extended health and dental, and a municipal pension plan. You will also have opportunities for professional growth and development through employer-paid training and leadership development programs.
Why Choose VCH?
VCH is a great place to work, with a culture that values teamwork, innovation, and customer service. We offer a range of wellness supports, including counseling, critical incident support, and innovative wellness services. Our award-winning recognition programs recognize staff, medical staff, and volunteers for their contributions to the organization.
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