Warehouse Operations Manager

2 days ago


Markham, Ontario, Canada SHEIN Full time
Job Description

Company Overview: SHEIN is a leading global fashion and lifestyle e-retailer dedicated to making the beauty of fashion accessible to all. Our company uses on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers worldwide.

Salary: $80,000 - $110,000 per year, depending on experience and qualifications.

Job Summary: We are seeking an experienced Warehouse Operations Manager to oversee the day-to-day warehouse operations, ensuring compliance with safety and health regulations, and maintaining productivity levels. This role will demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities:

  • Oversee daily warehouse operations including receiving, put-away, picking, sorting, packing, and shipping.
  • Schedule and train the workforce efficiently.
  • Ensure compliance with all safety and health regulations.
  • Lead and manage warehouse projects, including PMO project management efforts, ensuring all projects are delivered on time, within scope, and within budget.
  • Achieve all KPIs including productivity, PPH (Pieces Per Hour), UPH (Units Per Hour), and cost per unit.
  • Maintain quality assurance by meeting all quality metrics.
  • Manage inventory control, planning, and cycle counts.
  • Manage departmental P&L and control costs.
  • Develop and mentor warehouse teams to maximize their contributions.
  • Support strategic planning and continuous improvement efforts.
  • Perform data analysis to improve productivity and cost efficiency.
  • Implement Total Quality Management (TQM) principles to reduce errors and defects.
  • Understand end-to-end supply chain processes, be able to use WMS, TMS and other tools to manage the day-to-day operations.
  • Plan daily labor needs including 3PL and temporary labor.

Qualifications:

  • Bachelor's Degree in logistics management, business management, or related fields would be an asset.
  • Over 8 years of work experience in warehouse and logistics management including 2+ years of leadership experience and 5+ years of experience in working with 3PL.
  • Experience in health and safety management is a mandatory requirement.
  • Highly motivated, energetic, and capable of addressing issues with a strong sense of urgency.
  • Ability to effectively prioritize and delegate work.
  • Strong analytical skills with the ability to report and recommend solutions to challenges.
  • Strong communication skills, both verbal and written.
  • Proficiency in computer software (Microsoft Word and Excel).


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