Collision Repair Estimator Specialist
4 weeks ago
Auto Bugatti Overview
We are a dynamic and growing company, seeking an experienced Collision Repair Estimator to join our team. As an estimator, you will play a key role in providing exceptional customer service and ensuring that our clients receive top-notch repairs.
Estimated Salary: $60,000 - $80,000 per year
Job Description:
As a Collision Repair Estimator, your primary responsibility will be to serve as a point of contact for clients throughout the entire repair process. You will examine and evaluate vehicles to determine the extent of damage, write comprehensive estimates, and inspect vehicles throughout the repair process to ensure quality control.
Your Day-to-Day Responsibilities Will Include:
- Serving as a point of contact for clients during the entire repair process
- Examining and evaluating vehicles to determine the extent of damage
- Writing comprehensive estimates and supplements for OEM repairs
- Inspecting vehicles throughout the repair process for quality control
- Setting customer expectations for processing procedures and communicating repair plans
- Updating and informing clients on completion times, costs, and any possible changes regarding the status of the repair process
- Complying with all corporate policies and procedures, proper repair procedures, legislative changes, and industry trends
- Providing exceptional customer service to valued clients
- Demonstrating and championing a healthy and safe working environment
Requirements:
- Minimum of 1 year experience in a Collision Centre Estimator role
- Ability to be professional and deliver exceptional service to clients
- Excellent verbal and written communication, combined with the ability to interact and gain the support of senior leadership and other decision makers
- Strong organizational and time management skills
- Ability to manage priorities, perform a variety of tasks, and meet required deadlines and targets
- A person who is a team player, of high integrity who is trusted by others and consistently honors their commitments
- Detail oriented, self-motivated, and resourceful
- Excellent skills in Word, Excel, and PowerPoint. Highly skilled in standard office software (MS Office, SharePoint, etc.)
- Must possess a valid driver's license and a safe driving history
- Must be able to drive a manual transmission
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