Equipment Rental Specialist
3 weeks ago
Job Summary
Sunbelt Rentals is seeking an experienced Equipment Rental Specialist to support our customers with rentals of all types of construction/industrial equipment. This role is responsible for understanding customer equipment needs, negotiating and placing orders, and providing exceptional customer service.
Key Responsibilities:
- Determine customer equipment needs through questioning and qualifying
- Negotiate price and volume of original orders
- Place high volumes of equipment orders
- Administer rental contracts, including on and off rental dates, rates, and ancillary charges
- Handle customer complaints in a professional manner
- Support sales and marketing efforts
- Record details of calls and maintain lost rent logs
- Review daily management reports and provide feedback to the Profit Center Manager
Requirements:
- High School diploma or GED required
- Familiarity with various types of construction/industrial tools and equipment
- Previous equipment rental industry experience
- Strong customer service and telephone skills
- Solid computer and administrative skills
What We Offer:
- Competitive wages and comprehensive benefits program
- RRSP matching program
- Paid vacation and sick days
- Prescription coverage, dental care, vision care, short and long-term disability coverage
- Safety boots reimbursement
- Opportunity to develop new skills and advance in your career
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