Technical Support Specialist
3 weeks ago
At Ontario Inc., we are seeking a skilled Technical Support Agent to join our team. As a member of our technical support team, you will be responsible for providing excellent customer service and technical assistance to our clients.
- Education and Experience
- A college, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years
- 7 months to less than 1 year of experience in a related field
Key Responsibilities
- Provide technical support to clients via phone, email, or in-person
- Research and implement solutions to technical issues
- Collaborate with other team members to resolve complex technical issues
- Provide training and guidance to users on computer systems and software
Requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Ability to work collaboratively as part of a team
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