Technical Support Specialist

3 weeks ago


Guelph, Ontario, Canada Ontario Inc. Full time
Job Description

At Ontario Inc., we are seeking a skilled Technical Support Agent to join our team. As a member of our technical support team, you will be responsible for providing excellent customer service and technical assistance to our clients.

  • Education and Experience
    • A college, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years
    • 7 months to less than 1 year of experience in a related field

Key Responsibilities

  • Provide technical support to clients via phone, email, or in-person
  • Research and implement solutions to technical issues
  • Collaborate with other team members to resolve complex technical issues
  • Provide training and guidance to users on computer systems and software

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Ability to work collaboratively as part of a team


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