Retail Store Operations Manager
2 weeks ago
We are seeking a highly skilled and experienced Retail Store Operations Manager to join our team at Royal Liquor LTD.
About the Role:The successful candidate will be responsible for directing and controlling daily operations, evaluating daily operations, planning and organizing daily operations, managing staff and assigning duties, determining merchandise and services to be sold, implementing price and credits policies, locating, selecting and procuring merchandise for resale, planning budgets and monitoring revenues and expenses, determining staffing requirements, and resolving issues that may arise.
Responsibilities:- Daily Operations Management:
- Direct and control daily store operations, ensuring efficient use of resources and high-quality customer service.
- Evaluate daily operations to identify areas for improvement and implement changes as needed.
- Plan and organize daily store operations, including scheduling staff, managing inventory, and coordinating deliveries.
- Staff Management:
- Manage a team of sales associates and support staff, providing guidance, coaching, and training as needed.
- Assign duties and tasks to staff members, ensuring they have the necessary skills and resources to perform their jobs effectively.
- Merchandise and Services:
- Determine merchandise and services to be sold in-store, considering customer demand and market trends.
- Implement price and credits policies, ensuring they are fair and competitive.
- Locate, select, and procure merchandise for resale, negotiating prices and terms with suppliers as needed.
- Budgeting and Finance:
- Plan budgets and monitor revenues and expenses, identifying areas for cost savings and implementing changes as needed.
- Determine staffing requirements, ensuring the store has sufficient staff to meet customer demand and achieve business objectives.
- Security and Safety:
- Maintain a safe and secure work environment, adhering to company policies and procedures.
- Work Conditions and Physical Capabilities:
- Work in a fast-paced environment, meeting tight deadlines and handling multiple tasks simultaneously.
- Personal Suitability:
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, staff, and suppliers.
- Ability to multitask and prioritize tasks effectively, managing competing demands and deadlines.
- Secondary (high) school graduation certificate.
- 1 year to less than 2 years of experience in retail management or a related field.
The estimated salary range for this role is $60,000 - $80,000 per annum, depending on experience and qualifications.
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