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Senior Retail Operations Manager
1 month ago
We are seeking a seasoned Senior Retail Operations Manager to oversee the day-to-day activities of our retail store. The successful candidate will be responsible for leading a team of sales workers, ensuring excellent customer service, and driving sales growth.
About the Role- This is a permanent position with a minimum of 30 hours per week.
- The ideal candidate will have 1-2 years of experience in retail management and a secondary school graduation certificate.
- Assign tasks to sales workers and provide guidance on achieving sales targets.
- Order merchandise and maintain inventory levels to meet customer demand.
- Create and implement work schedules to ensure efficient store operations.
- Sell merchandise and provide exceptional customer service.
- Resolve customer complaints and supply chain issues promptly.
- Organize and maintain store inventory to minimize waste and maximize productivity.
- Supervise and coordinate the activities of sales workers to achieve business objectives.
- Work under pressure to meet sales targets and customer expectations.
- Handle heavy loads of merchandise and equipment.
- Maintain attention to detail to ensure accurate transactions and store maintenance.
- Combine sitting, standing, and walking throughout the workday.
- A competitive salary range of $45,000 - $55,000 per year, depending on experience.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A comprehensive benefits package.
- Secondary (high) school graduation certificate.
- 1-2 years of experience in retail management.
- English language proficiency.
- Permanent work term.
