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Retail Store Team Lead

4 weeks ago

SaintIsidore, Canada Maxstop Gas and convenience Full time

Job Title: Retail Store Team Lead

Job Summary: We are seeking a highly motivated and organized Retail Store Team Lead to join our team at Maxstop Gas and convenience. As a key member of our store operations team, you will be responsible for overseeing the daily activities of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:

  • Hire and Train Staff: Recruit, train, and develop a high-performing team of sales associates and management staff.
  • Merchandise Management: Order and manage merchandise, ensuring that our store is always stocked with the latest products and promotions.
  • Work Schedules: Establish and manage work schedules to ensure adequate staffing levels and optimal customer service.
  • Reports and Analysis: Prepare and analyze sales reports, identifying trends and opportunities for growth.
  • Customer Service: Resolve customer complaints and issues in a timely and professional manner.
  • Inventory Management: Organize and maintain inventory levels, ensuring that our store is always well-stocked and visually appealing.
  • Team Management: Supervise and coordinate the activities of sales associates and management staff, providing guidance and support as needed.
  • Cash Handling: Manage cash handling procedures, ensuring accuracy and security.
  • Performance Reviews: Conduct regular performance reviews, providing feedback and coaching to improve employee performance.

Requirements:

  • Education: Secondary (high) school graduation certificate
  • Experience: 1 to less than 7 months
  • Language: English
  • Work Hours: 37.5 hours per week