Food Service Team Lead

4 weeks ago


Vancouver, British Columbia, Canada 21 Century Food Ltd. Full time

Job Summary: We are seeking a skilled Food Service Supervisor to join our team at 21 Century Food Ltd. As a key member of our operations team, you will be responsible for overseeing the daily activities of our food preparation and service staff.

Key Responsibilities:

  • Establish efficient methods to meet work schedules and ensure seamless service delivery.
  • Supervise and coordinate the activities of staff who prepare and portion food, maintaining high standards of quality and safety.
  • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and customer satisfaction.
  • Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for business growth.
  • Address customer complaints and concerns in a professional and courteous manner, ensuring a positive dining experience.

Requirements:

  • College/CEGEP education or equivalent experience.
  • 2 years to less than 3 years of experience in a similar role.
  • Excellent leadership and communication skills, with the ability to motivate and train staff.
  • Strong problem-solving and analytical skills, with a focus on quality control and customer satisfaction.

What We Offer:

  • A competitive salary and bonus structure.
  • A comprehensive dental plan and other health benefits.
  • The opportunity to work in a fast-paced environment with a dynamic team.
  • Professional development opportunities to enhance your skills and career growth.

Work Environment:

  • Fast-paced environment with a focus on customer satisfaction.
  • Standing for extended periods, with regular breaks and opportunities for rest.

Language: English

Hours: 30 to 40 hours per week

Work Term: Permanent



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