Contracts Administration Specialist

5 days ago

Mississauga, Ontario, Canada Qualitrol Company Full time
{"Role": "Contracts Administration Specialist", "Location": "Mississauga, Ontario (hybrid)", "Benefits": "Excellent Pay and Benefits", "Description": "At Qualitrol Company, we offer a dynamic work environment that fosters innovation and collaboration. As a Contracts Administration Specialist, you will be part of a team that values diversity and inclusion. Our company provides a range of benefits, including competitive salaries, great healthcare plans, pension plans, and generous vacation/sickness plans. We also offer flexible working hours and remote work opportunities.

In this role, you will be responsible for managing customer purchase orders and providing support to the Contract Administration Manager. You will utilize your excellent decision-making skills and robust interpersonal abilities to react quickly and effectively in a fast-paced work environment.

Key Responsibilities:

* Manage all incoming purchase orders in Oracle, adhering to ISO procedures.
* Ensure customer expectations related to lead times and on-time delivery are fulfilled.
* Provide customer support both prior to and after delivery of the product.
* Maintain and update Certificates of Insurance and Workers Comp.
* Communicate with customers to obtain missing or erroneous information.
* Coordinate with the shipping and finance departments to prepare documents that meet specific customer requirements.
* Monitor the status of daily purchase orders and follow up as necessary.
* Serve as the main point of contact for customers to ensure their requests are addressed.

Requirements:

* Exceptional organization and time management skills required.
* Excellent written and verbal communication skills.
* Keen attention to detail, with an ability to spot errors.

Preferred Skills:

* Ability to negotiate, mediate and prioritize work.
* Must communicate with management and front-line staff internally and externally.
* Customer centric attitude and patience/civility are a must.

Working Conditions:

* Hybrid – 3 days in office.

If you are a motivated and detail-oriented individual who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity.

At Qualitrol Company, we are committed to creating a workplace that is inclusive and diverse. We believe in the importance of teamwork and collaboration, and we are looking for individuals who share our values.

Apply now to join our team and take the first step towards a rewarding career with Qualitrol Company.

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