Community Housing Team Lead

6 days ago


Old Toronto, Canada WoodGreen Community Services Full time
Job Summary

We are seeking a highly skilled Community Housing Team Lead to join our team at WoodGreen Community Services. In this role, you will be responsible for leading a team of staff in the provision of community housing services, including tenancy intake and administration, liaison with building maintenance and services staff, and community development and connecting tenants to services.

About the Role

  • You will provide support to the Manager, Housing Operations & Community Development, including planning, conducting staff team meetings, and documenting next steps.
  • You will represent the Housing unit on internal staff committees as requested.
  • You will recommend relevant upgrading training and education that would be helpful for the team.
  • You will operate in the best interest of the organization and with respect to all organizational policies and procedures.
  • You will uphold confidentiality practices and policies.
  • You will help ensure effective results against key performance indicators and financial targets associated with the Housing Management team, including inspections, rent assessments, arrears management, vacancy management, and handling complaints.
  • You will respond to tenant complaints and log them in the complaints log on Insite and support the team with resolving them, including determining when they should be escalated to the Manager.

Key Responsibilities

  • You will lead a team of staff responsible for initial tenant intake process, including background checks, generating leases, facilitation of intake for tenants entering the portfolio, and orienting new residents to the organizational policies and procedures.
  • You will be responsible for the showing of units to potential tenants.
  • You will work in collaboration with relevant referring parties to manage intake of new clients and minimize vacancy loss.
  • You will be responsible for collection of monthly rents from tenants and following up on all arrears.
  • You will assist with the monitoring and completion of Annual Rent Reviews amongst the team and following up so they are completed in a timely fashion.
  • You will ensure staff are accurately updating Insite with all relevant information pertaining to tenancy issues, including rental charges, Notices to Vacate, and responses to legal notices issued.

Requirements

  • You will have a Bachelor of Social Work or related undergraduate degree.
  • You will have minimum 2-3 years direct experience in social services with supporting individuals who have history of street involvement and/or individuals with low income.
  • You will have previous property management experience including lease administration, rent collection, and unit turnover management.
  • You will have excellent understanding of the Residential Tenancies Act, Housing Services Act, Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, and other related legislation.
  • You will have previous experience as a Team Lead considered an asset.

What We Offer

  • A competitive salary of $58,119.06 per year.
  • The opportunity to work with a dynamic team in a fast-paced environment.
  • Ongoing professional development opportunities.
  • A comprehensive benefits package.


  • Toronto, Canada Toronto Community Housing Full time

    Job #: **8010** - Division: **Operations** - Vacancy Type: **Seasonal/Casual** - Affiliation: **Non-Union: Management & Exempt** - Contract Length: **Approximately 3 Months** - Grade: **Intern** - # of Vacancies: **6** - Salary/Hourly Range: **37,945.05** - Hiring range/wage: - Work Details (Days/hours): **36.25 hours per week** - Posted Date: **7/28/23** -...


  • Old Toronto, Canada WoodGreen Community Services Full time

    We are seeking an experienced Community Housing Team Lead to join our team at WoodGreen Community Services. This is a contract salary position with a competitive rate of $58,119.06 per year.Job DescriptionThis role involves leading a team responsible for the intake process of new tenants, including background checks and lease administration. You will work...


  • Old Toronto, Canada Toronto Seniors Housing Corporation Full time

    Toronto Seniors Housing Corporation (TSHC) provides subsidized rental housing in a state of good repair for approximately 15,000 low- and moderate-income seniors in 83 buildings across the city. Our mandate is to enable TSHC tenants to age at home in comfort and dignity with access to programs and services and with a voice in their community. With a focus on...


  • Old Toronto, Canada Toronto Community Housing Corp. Full time

    Job SummaryWe are seeking a highly skilled and experienced Enterprise Risk Management Director to join our team at the Toronto Community Housing Corp. This role will be responsible for leading the development and implementation of risk management policies and procedures, as well as managing the organization's insurance program and risk profile.About the...


  • Toronto, Ontario, Canada Toronto Community Housing Full time

    About the RoleToronto Community Housing seeks a skilled Capital Planning Manager to join our team. In this role, you will be responsible for supporting the 10-Year Capital Financing Plan, developing and managing capital plans, and analyzing trends in Facilities Condition Index changes.Your Key ResponsibilitiesSupport the development and implementation of the...


  • Toronto, Canada Ministry of Municipal Affairs and Housing Full time

    Are you passionate about making a difference in Ontario's communities? Are you a team-oriented individual with strong leadership and project management skills? Do you have well developed policy, program administration, and relationship management skills? Do you want to be part of working with service managers to implement housing services delivery in Central...


  • Toronto, Canada Toronto Community Housing Full time

    Job #: **8204** - Division: **Strategic Communications** - Vacancy Type: **Full-time Permanent** - Affiliation: **Union: CUPE 79** - Contract Length: - Grade: **TCHC 06** - # of Vacancies: **1** - Salary/Hourly Range: **39.47 - 43.25 per hour** - Hiring range/wage: **39.47/hour** - Work Details (Days/hours): **35 hours/week, Monday to Friday** - Posted...


  • Toronto, Canada Toronto Community Housing Full time

    Job #: **8992** - Division: - Vacancy Type: **Full-time Permanent** - Affiliation: **Non-Union: Management & Exempt** - Contract Length: - Grade: **10** - # of Vacancies: **1** - Salary/Hourly Range: **$157,050.97 - $188,461.16** - Hiring range/wage: **$157,050.97 - $172,756.07** - Work Details (Days/hours): **Monday - Friday 36.25 hrs per week.** - Posted...


  • Toronto, Canada Toronto Seniors Housing Corporation Full time

    Toronto Seniors Housing Corporation (TSHC) provides subsidized rental housing in a state of good repair for approximately 15,000 low - and moderate-income seniors in 83 buildings across the city. Our mandate is to enable TSHC tenants to age at home in comfort and dignity with access to programs and services and with a voice in their community. With a focus...


  • Old Toronto, Canada Toronto Community Housing Corp. Full time

    Job DescriptionToronto Community Housing Corp. is seeking a Senior Community Development Strategist to join our team.About the RoleWe are looking for an experienced and innovative professional to lead our community development initiatives, focusing on building strong relationships with tenants, community partners, and stakeholders. The successful candidate...

  • Housing Support Worker

    3 months ago


    Toronto, Canada Houselink & Mainstay Community Housing Full time

    **JOB RESPONSIBILITIES**: - Assess tenants’ needs and provide coaching and practical support or refer to services to fulfil unmet needs. - Provide informal counseling on mental health and/or addiction, interpersonal relationships, life skills, food security, and meaningful activities using non-judgmental, recovery, and harm reduction approaches. - Provide...

  • Housing Support Worker

    4 months ago


    Toronto, Canada Houselink & Mainstay Community Housing Full time

    **JOB DESCRIPTION** **JOB RESPONSABILITIES** **A. OPERATIONAL RESPONSIBILITIES** - Individual Support _ - Assess tenants’ needs and provide coaching and practical support or refer to services to fulfill unmet needs. - Provide informal counseling on mental health and/or addiction, interpersonal relationships, life skills, food security, and meaningful...


  • Toronto, Canada Houselink & Mainstay Community Housing Full time

    **About the Role**: **Responsibilities**: **OPERATIONAL RESPONSIBILITIES** - Individual Support _ - Assess tenants’ needs and provide coaching and practical support or refer to services to fulfil unmet needs. - Provide informal counseling on mental health and/or addiction, interpersonal relationships, life skills, food security, and meaningful activities...


  • Toronto, Canada Houselink & Mainstay Community Housing Full time

    Houselink and Mainstay Community Housing (HLMS) is a leader in the field of supportive housing and recovery for people living with Mental Illness. We have the following opening for individuals interested in joining our progressive workplace: Supportive Housing Worker 1 Position 35 hours Monday - Friday, 8:30am - 4:30pm Full Time 1 year contract...


  • Toronto, Canada Toronto Community Housing Full time

    Job #: **8416** - Division: **Strategic Communications** - Vacancy Type: **Full-time Temporary** - Affiliation: **Union: CUPE 79** - Contract Length: **Approximately 4 months** - Grade: **TCHC 06** - # of Vacancies: **1** - Salary/Hourly Range: **40.16 - 44.01** - Hiring range/wage: **40.16** - Work Details (Days/hours): **35 hours/week, Monday to Friday** -...


  • Old Toronto, Canada Toronto Seniors Housing Corporation Full time

    Job SummaryWe are seeking a highly skilled and experienced Maintenance Services Supervisor to join our team at Toronto Seniors Housing Corporation. As a key member of our facilities management team, you will be responsible for ensuring the maintenance and upkeep of our properties, providing a safe and comfortable living environment for our seniors.Key...


  • Toronto, Canada WoodGreen Community Services Full time

    Competition #2024-373-HHS **Manager, Housing Operations & Community Development** **Employment Type**: - Full Time, (Non)-Bargaining Unit **Work Hours**: - 35 hours/week **Work Setting**: - Hybrid - Opportunity to work remotely after orientation & training period **Salary Range**: - $62,500 - $72,000 **Application Deadline**: - September 26, 2024,...


  • Toronto, Ontario, Canada Toronto Community Housing Full time

    About the RoleWe are seeking a highly skilled Strategic Capital Planning Lead to join our team at Toronto Community Housing. In this role, you will be responsible for managing and overseeing large-scale construction projects in residential buildings.

  • Security Officer

    3 weeks ago


    Toronto, Ontario, Canada Toronto Community Housing Full time

    Job DescriptionWe are seeking a highly skilled and dedicated Security Officer to join our team at Toronto Community Housing. As a Security Officer, you will play a critical role in maintaining the safety and security of our communities.ResponsibilitiesConduct regular patrols of TCHC properties to identify and mitigate potential security risks;Investigate...


  • Toronto, Canada Toronto Community Housing Full time

    Job #: **8600** - Division: **Operations** - Vacancy Type: **Various** - Affiliation: **Union: CUPE 79** - Contract Length: **Various** - Grade: **TCHC 8** - # of Vacancies: **2** - Salary/Hourly Range: **45.83 - 50.24** - Hiring range/wage: **45.83** - Work Details (Days/hours): **35 hours per week, some weekends and evenings are required** - Posted...