Senior Consumer Insights Director

5 days ago


Toronto, Ontario, Canada eBay Full time
About the Opportunity

eBay is seeking a highly skilled and experienced professional to lead our campaign insights team. As a key member of the Global Consumer Insights team, you will play a critical role in building our brand and driving business growth.

Key Responsibilities:

  • Lead a global team of insights practitioners, focusing on coaching and development.
  • Oversee campaign development research and measurement across various targets and categories.
  • Partner with brand teams to provide thought leadership and consumer-centric recommendations.
  • Present campaign learning and data to senior leadership forums.
  • Work closely with the GCI Leadership Team on specific initiatives and presentations.
Requirements
  • 10+ years of experience in a consumer insights role, with a passion for brand-building and consumer-obsessed organizations.
  • 8+ years of leading campaign development research and measurement, including extensive experience managing global qual and quant studies.
  • 5+ years in people development, with a focus on coaching and mentoring.
  • Collaborative approach with excellent communication and presentation skills.
  • Curious mindset with a deep understanding of consumer behavior and empathy.
  • Experience working in a matrixed global organization with a focus on driving business growth.
About eBay

eBay is a global ecommerce leader committed to pushing boundaries and reinventing the future of ecommerce. Our platform empowers millions of buyers and sellers in over 190 markets around the world. We value authenticity, bold ideas, and diversity, and we're committed to building a world-class function at eBay.



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