Counter Sales Representative

3 weeks ago


Vancouver, British Columbia, Canada Universal Supply Co Full time
Job Title: Counter Salesperson

At Universal Supply Co, we are seeking a highly motivated and customer-focused Counter Salesperson to join our team. As a Counter Salesperson, you will play a key role in providing exceptional customer service and sales support to our walk-in customers.

Key Responsibilities:
  • Provide sales support to customers who visit our Profit Centre counters
  • Maintain a clean and organized counter sales area, including merchandising displays
  • Assist customers with product research and recommendations
  • Enter, pick, and pack sales orders generated at the counter
  • Process returns and warranty claims in compliance with company procedures
  • Follow up on backorders with vendors and provide customers with accurate delivery dates
Requirements:
  • Grade 12 diploma or equivalent; college and/or university degree an asset
  • A minimum of 2 years of experience in customer service or counter sales
  • A minimum of 1 year of experience with or knowledge of plumbing and building products sold at the Profit Centre
  • Outstanding customer service and verbal communication skills
  • Excellent relationship building skills with customers, vendors, and teammates
Preferred Skills:
  • Experience using M3, Word, Excel, and Outlook

We offer a competitive salary, benefits, and profit sharing, as well as opportunities for growth and development in a stable and supportive work environment.



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