Porter, Baggage Handler

3 weeks ago


Nanaimo, British Columbia, Canada Quality Inn Full time

Job Summary: We are seeking a skilled Luggage Conveyance Specialist to join our team at Quality Inn. As a key member of our front-of-house team, you will be responsible for ensuring a seamless guest experience by efficiently handling luggage and providing exceptional customer service.

Key Responsibilities:

  • Convey travellers' luggage by hand or hand truck
  • Assist passengers as required
  • Carry luggage for passengers aboard ships
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Attend to baggage problems
  • Attend to group arrivals and departures
  • Escort incoming guests to their rooms
  • Handle luggage for hotel guests
  • Maintain luggage storage area
  • Provide, arrange for, or refer guests to valet parking services

Requirements:

  • Secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience

Working Conditions:

  • 40 hours per week
  • Work Language: English


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