Branch Manager Senior Leader
3 weeks ago
The Branch Manager is a critical role that requires strong leadership and management skills to drive business growth, customer satisfaction, and employee engagement.
Key responsibilities include:
- Leading a team of service and advice colleagues to deliver exceptional customer experiences and achieve business objectives.
- Developing and implementing strategies to grow revenue, improve customer loyalty, and enhance employee engagement.
- Coaching and developing colleagues to improve their skills and performance, and to take on new challenges and responsibilities.
- Managing branch operations, including budgeting, forecasting, and inventory management.
- Ensuring compliance with regulatory requirements and bank policies and procedures.
- Building strong relationships with customers, colleagues, and external partners to drive business growth and customer satisfaction.
Requirements
To be successful in this role, you will need:
- A bachelor's degree in business, finance, or a related field.
- A minimum of 4 years of experience in a leadership or management role in the banking or financial services industry.
- Proven track record of driving business growth, improving customer satisfaction, and enhancing employee engagement.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
- Strong analytical and problem-solving skills.
What We Offer
The Toronto-Dominion Bank offers a competitive compensation package, including a base salary, variable compensation, and comprehensive benefits.
We also offer opportunities for career growth and development, including training and mentorship programs, and a supportive and inclusive work environment.
As a Branch Manager, you will have the opportunity to make a meaningful impact on our customers, colleagues, and the community, and to contribute to the success of our organization.
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