Cloud Reliability Specialist

1 week ago


Old Toronto, Canada Lyons Consulting Group Full time

Reliable Infrastructure Solutions


We are seeking a highly skilled Technical Operations Expert to join our team at Lyons Consulting Group. As a Cloud Reliability Specialist, you will be responsible for providing hands-on SRE support, including incident management, problem management, root cause analysis, monitoring, alerting, and maintenance of infrastructure compliance.


Key Responsibilities:



  • Track, audit, monitor, and implement technical work streams
  • Act as a portfolio SME (Domain Expert) – understand and document common components, core functionalities, and infrastructure of supported applications
  • Be a customer concern point in the on-call rotation and support maintenance, scheduled work, support, and release deployment requirements
  • Focus on continuous improvement and technical standards – drive improvements in productivity, monitoring, tooling, and standard processes
  • Drive best-in-class technical solutions by tracking industry-leading solutions and applying them to our environment and needs
  • Leverage the value in unit, department, and enterprise-wide teams to develop better solutions and achieve a cross-enterprise mentality

Engineering Expectations



  • Develop SRE solutions (monitoring and alerting, machine learning anomaly detection, self-healing, and reliability testing)
  • Apply design-thinking and agile mentality in working with SREs, Scrum Masters, and Incident Leads
  • Experience in SRE practices and principles, including incident and problem management, monitoring, and automation

At Lyons Consulting Group, we prioritize our employees' well-being and offer a range of benefits, including flexible work arrangements, healthcare, paid time off, and family building benefits. Join our team and contribute to delivering end-to-end services and solutions using strengths from strategy and design to engineering, all fueled by our market-leading capabilities in AI, cloud, and data, combined with our deep industry expertise and partner ecosystem.


About Us


Capgemini is a global business and technology transformation partner, helping organizations accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society.



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