Guest Services Supervisor
1 month ago
At Argus Properties, we're seeking a skilled Guest Services Supervisor to lead our Front Desk operations at Eldorado Resort. As a key member of our team, you'll be responsible for ensuring exceptional guest experiences and maintaining the highest standards of service.
Key Responsibilities:
- Lead the day-to-day Front Desk operations, ensuring seamless guest check-ins and check-outs.
- Coach and motivate the Front Desk team to deliver outstanding service and achieve common goals.
- Develop and maintain positive working relationships with colleagues and guests.
- Supervise and assist the Front Desk team as required, ensuring adherence to quality standards and service.
- Handle guest complaints and provide effective resolutions.
- Assist the Front Office Manager as needed, serving as a property Manager on Duty when required.
Requirements:
- 3+ years' experience as a Guest Services Agent or similar role.
- Opera PMS experience is an asset.
- High School graduation required.
- First Aid certification is an asset.
- Ability to plan, prioritize, and complete multiple projects in a timely manner.
- Ability to develop common sense solutions to everyday problems.
- Ability to develop and motivate staff to achieve goals.
- Ability to work with all employees to promote teamwork and co-operative relationships within and across departments.
- Ability to provide ongoing coaching to staff to enhance performance.
- Ability to stand, sit, or walk for an extended period.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds.
- Must be available to work varied shifts, including days, evenings, overnights, weekends, and holidays.
- Full open availability from Mid May through end of September.
- Must be legally eligible to work in Canada without restriction.
Perks:
- Shared Staff Accommodation.
- Extended Health and Dental Benefits.
- Employee and Family Assistance Program.
- Employee discounts on accommodations, dining, and marina at our sister properties.
- An excellent work environment, with a focus on staff recognition and teambuilding.
- Room for growth and development.
Why Work with Us:
We offer a dynamic and supportive work environment, with opportunities for growth and development. As a valued member of our team, you'll enjoy a range of benefits, including shared staff accommodation, extended health and dental benefits, and employee discounts on our properties. Join us and discover a career that's full of possibilities
-
Guest Service Supervisor
4 weeks ago
Kelowna, British Columbia, Canada DAYS INN Full timeJob Title: Guest Service SupervisorAbout the Role:We are seeking a highly skilled Guest Service Supervisor to join our team at DAYS INN. As a Guest Service Supervisor, you will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and performing same duties as workers supervised.Key...
-
Guest Services Supervisor
1 month ago
Kelowna, British Columbia, Canada Eldorado Resort Full timeAt Eldorado Resort, we are seeking a highly skilled Guest Services Supervisor to lead our Front Desk operations and ensure a consistently high standard of guest service.Key Responsibilities:Assist management in training, evaluating, counseling, motivating, and coaching employees to achieve exceptional guest service.Develop and maintain positive working...
-
Guest Services Supervisor
4 weeks ago
Kelowna, British Columbia, Canada Argus Properties Full timeJob Summary: We are seeking a skilled Guest Services Supervisor to lead our front desk operations at the Eldorado Resort. In this role, you will be responsible for ensuring a consistently high standard of guest service while supervising and assisting our Front Desk team.Responsibilities:Assist management in training, evaluating, counseling, motivating, and...
-
Guest Service Supervisor
1 month ago
Kelowna, British Columbia, Canada DAYS INN Full timeJob Title: Guest Service Supervisor - Front Desk LeadJob Summary: We are seeking a highly motivated and organized Guest Service Supervisor to lead our front desk team at DAYS INN. As a key member of our hotel operations team, you will be responsible for ensuring exceptional guest experiences, managing front desk operations, and providing excellent customer...
-
Guest Service Operations Manager
4 weeks ago
Kelowna, British Columbia, Canada DAYS INN Full time### Guest Service Supervisor Role at DAYS INNWe are seeking a highly skilled Guest Service Supervisor to join our team at DAYS INN. In this role, you will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and performing same duties as workers supervised.### Key Responsibilities*...
-
Hotel Operations Supervisor
2 weeks ago
Kelowna, British Columbia, Canada DAYS INN Full timeJob OverviewWe are seeking an experienced and skilled Hotel Operations Supervisor to join our team at DAYS INN. In this role, you will be responsible for overseeing the daily operations of our hotel's guest services department.Estimated Salary RangeThe estimated salary for this position is between $45,000 and $65,000 per year, depending on experience.Key...
-
Guest Experience Coordinator
3 weeks ago
Kelowna, British Columbia, Canada DAYS INN Full timeJob Title: Guest Service SupervisorAt DAYS INN, we are committed to providing exceptional guest experiences. As a Guest Service Supervisor, you will play a key role in ensuring our guests receive the highest level of service and support.Key Responsibilities:Co-ordinate activities with other work units or departments to ensure seamless guest...
-
Guest Service Host
2 weeks ago
Kelowna, British Columbia, Canada Prestige Beach House Kelowna Full timeJob DescriptionWe are seeking a Guest Service Host to join our team at Prestige Beach House Kelowna.Job SummaryThe Guest Service Host is responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining the overall quality of our hotel's facilities and services.ResponsibilitiesGuest Services: Register...
-
Guest Service Team Lead
3 weeks ago
Kelowna, British Columbia, Canada DAYS INN Full timeJob Overview: As a key member of our DAYS INN team, the Guest Service Supervisor will co-ordinate activities, establish schedules, and perform supervisory duties to ensure seamless day-to-day operations.Key Responsibilities:Co-ordinate activities with other work units or departments to ensure effective communication and collaboration.Establish work schedules...
-
Food Service Supervisor
2 months ago
Kelowna, British Columbia, Canada beBee Professionals Full time $35,000 - $45,000Restaurant Supervisor RoleWe are seeking a skilled Restaurant Supervisor to oversee daily restaurant operations and ensure exceptional service for our guests at beBee Professionals in Kelowna, Canada.Key Responsibilities:Lead a team of restaurant staff to deliver high-quality service and maintain a welcoming atmosphere.Collaborate with management to optimize...
-
Food Service Team Lead
1 month ago
Kelowna, British Columbia, Canada A&W Restaurants Inc Full time**Food Service Supervisor Opportunity**A&W Restaurants Inc. is seeking a skilled Food Service Supervisor to join our team.**Key Responsibilities:**Supervise and coordinate staff activities to ensure excellent food preparation and service.Estimate and order ingredients and supplies for meal preparation.Establish work schedules and ensure staff follow...
-
Housekeeping Supervisor
3 weeks ago
Kelowna, British Columbia, Canada The Chinook Motel and Oasis Motor Inn Full timeWe are seeking a highly skilled Housekeeping Supervisor to join our team at The Chinook Motel and Oasis Motor Inn. The successful candidate will be responsible for supervising and co-ordinating the activities of housekeeping staff, ensuring that our facilities are clean and safe for our guests.Key responsibilities include:Supervising housekeeping staff and...
-
Housekeeping Operations Supervisor
2 weeks ago
Kelowna, British Columbia, Canada GE CleanCheck Ltd. Full timeJob DescriptionWe are seeking an experienced Housekeeping Operations Supervisor to join our team at GE CleanCheck Ltd.Key Responsibilities:Select and purchase equipment and supplies, ensuring high standards of cleanliness and safety.Coordinate inspections of assigned areas to maintain a clean and welcoming environment for our guests.Work closely with...
-
Restaurant Team Member
2 weeks ago
Kelowna, British Columbia, Canada McDonald's Full timeAt McDonald's Canada, we're committed to delivering an exceptional guest experience in a dynamic and fast-paced environment.We're seeking a Restaurant Team Member who is passionate about providing top-notch service, ensuring the safety and satisfaction of our guests.As a key member of our team, you will be responsible for:Greeting guests and processing...
-
Hospitality Services Manager
2 weeks ago
Kelowna, British Columbia, Canada DAYS INN Full timeAbout the RoleWe are seeking an experienced Guest Service Supervisor to join our team at DAYS INN. As a key member of our hospitality team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.This is a permanent full-time position working approximately 35 hours per week. You will be required to...
-
Food Service Lead
3 weeks ago
West Kelowna, British Columbia, Canada A&W Restaurants Inc Full time**Job Title:** Food Service Supervisor **Job Summary: We are seeking a Food Service Supervisor to join our team at A&W Restaurants Inc. The successful candidate will be responsible for supervising and coordinating the activities of staff who prepare, portion and serve food to guests. **Key Responsibilities: Estimate and order ingredients and...
-
Hospitality Supervisor
2 weeks ago
Kelowna, British Columbia, Canada Denny's Inc. Full timeWe are seeking a highly motivated and customer-focused Hospitality Supervisor to join our team at Bar One Restaurant. As a key member of our management team, you will be responsible for leading by example and ensuring that our guests have an exceptional dining experience.
-
Food Service Team Lead
1 month ago
West Kelowna, British Columbia, Canada A&W Restaurants Inc Full time**Job Title:** Food Service Supervisor**Job Summary:** We are seeking a skilled Food Service Supervisor to join our team at A&W Restaurants Inc. As a Food Service Supervisor, you will be responsible for supervising, coordinating, and scheduling the activities of staff who prepare, portion, and serve food to guests.**Key Responsibilities:**Estimate and order...
-
Hotel Operations Supervisor
2 weeks ago
Kelowna, British Columbia, Canada GE CleanCheck Ltd. Full timeWe are seeking a detail-oriented Hotel Operations Supervisor to join our team at GE CleanCheck Ltd. in an exciting opportunity that will see you play a vital role in ensuring seamless hotel operations.About the RoleAs a Hotel Operations Supervisor, you will be responsible for overseeing the day-to-day activities of the hotel, including managing staff,...
-
Housekeeping Room Attendant
2 weeks ago
Kelowna, British Columbia, Canada The Chinook Motel and Oasis Motor Inn Full timeAbout the RoleWe are seeking a detail-oriented Housekeeping Room Attendant to join our team at The Chinook Motel and Oasis Motor Inn. As a key member of our housekeeping department, you will play a crucial role in ensuring the cleanliness and comfort of our guests' rooms.ResponsibilitiesSweep, mop, wash, and polish floors to maintain a high standard of...