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Retail Store Operations Manager
1 month ago
As a key member of the Petro Canada Victoria team, this retail store supervisor role is responsible for overseeing the day-to-day operations of our store. The successful candidate will have excellent leadership skills, a strong focus on customer service, and the ability to manage a team of sales and customer service staff.
Responsibilities- Leadership and Team Management: Supervise a team of 5-10 staff members, providing guidance and coaching to ensure excellent customer service and sales performance.
- Customer Service: Ensure that all customers receive a high level of service, responding to their needs and resolving any issues that may arise.
- Merchandise Management: Oversee the ordering, receiving, and stocking of merchandise, ensuring that the store is always well-stocked and visually appealing.
- Task Management: Assign tasks and duties to sales staff, ensuring that all areas of the store are covered and that sales targets are met.
- Reporting and Analysis: Prepare regular sales reports and analyze data to identify trends and areas for improvement.
- Education and Experience: 2 years of experience in a retail management role, or equivalent experience in a related field.
- Computer Skills: Proficient in MS Outlook and other computer applications.
- Work Environment: Ability to work in a fast-paced environment, with a combination of sitting, standing, and walking.
- Personal Suitability: Excellent communication and interpersonal skills, with a strong focus on customer service.
- Competitive Salary and Benefits: A competitive salary and benefits package, including dental and health care plans.
- Opportunities for Advancement: Opportunities for advancement within the company, with a focus on career development and growth.
- Flexible Work Schedule: A flexible work schedule, with 30 hours of work per week.
The language of work is English.