Technical Security Specialist

1 week ago


Ottawa, Ontario, Canada Cisco Systems, Inc. Full time

At Cisco Systems, Inc., we're seeking a highly skilled Technical Security Specialist to join our team. This role will play a critical part in accelerating customer adoption of our security solutions and driving business outcomes.

Job Overview

This is a remote position based in Canada, offering a compensation range of $137,800 CAD - $173,700 CAD per year. As a key member of our Customer Success organization, you will engage with customers to understand their technical challenges and provide expert-level advice on security architecture and solutions.

Key Responsibilities:
  • Customer Engagement: Conduct targeted consultative sessions and interactive technical presentations to increase product awareness and drive software adoption.
  • Technical Expertise: Utilize deep technical knowledge and automation skills to provide consultative solutions and ensure successful customer engagements.
  • Risk Management: Identify and mitigate renewal risks associated with low technical adoption to ensure successful product integration and meet customer expectations.
  • Collaboration: Work closely with Account teams, Customer Success, and Partners to enhance customer adoption and address product concerns.
Requirements:
  • 7+ years of experience in technical consulting or direct customer interfacing/engagement role with a deep understanding of industry best practices related to the security domain.
  • Expert-level technical knowledge in Zero Trust Network Access, Secure Firewall and Cloud Security, and SecOps.
  • Minimum two of the following Cisco Security Suites: User Protection Suite.
  • Fluently bilingual (Speaking and Writing) in French and English with ability to deliver presentations to large audiences in French.

We are looking for a talented individual who can provide strategic advice on deployment decisions, lead architectural initiatives, and incorporate best practices to ensure successful implementation and adoption with customers. If you have a strong background in security and experience working with complex technologies, we encourage you to apply.



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