Food Service Team Lead

3 weeks ago


Smiths Falls, Canada Wendys Full time
Food Service Supervisor Role

We are seeking a skilled Food Service Supervisor to lead our restaurant team. This key role involves overseeing daily food service operations, managing staff, and ensuring excellent customer experiences.

Responsibilities:
  • Establish and implement efficient work schedules to meet customer demand.
  • Supervise and coordinate the activities of food preparation staff to maintain high-quality dishes.
  • Train staff on job duties, sanitation, and safety procedures to maintain a safe working environment.
  • Estimate ingredient and supply needs for meal preparation to minimize waste and optimize inventory.
  • Conduct quality control checks to ensure food and service meet our high standards.
  • Prepare budgets and cost estimates to optimize restaurant profitability.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Maintain accurate records of stock, repairs, sales, and wastage.
  • Prepare and submit reports to management on a regular basis.
Work Environment:
  • Fast-paced restaurant environment with frequent customer interactions.
  • Work under pressure to meet demanding customer expectations.
  • Standing for extended periods required.
Requirements:
  • 1-2 years of food service experience.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment.
  • Client-focused and flexible.
Benefits:
  • Dental and health care plans.
  • Permanent, full-time position.
  • 30-40 hours per week.
  • Work language: English.


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