Technical ServiceNow Solutions Architect

2 weeks ago


Montreal, Quebec, Canada WSP Full time
Job Description

At WSP, we're seeking a highly skilled Technical ServiceNow Solutions Architect to join our team. As a key member of our digital transformation team, you will play a critical role in designing and delivering consulting and technical methodologies around the ServiceNow platform.

Responsibilities
  • Develop end-to-end methodologies within ServiceNow, including architecting technical implementation of IT Infrastructure Library (ITIL) processes and organizing development efforts.
  • Create custom ServiceNow applications using modern web technologies and integrate them with third-party systems via APIs.
  • Rapidly prototype new solutions to demonstrate ServiceNow capabilities to stakeholders and design, configure, develop, and test on the ServiceNow platform.
  • Support the implementation and administration of the ServiceNow installation, including managing system configurations, developing workflow customizations, and performing quality assurance testing and user acceptance testing.
Qualifications
  • Bachelor's Degree in Computer Science or related field.
  • 10+ years of software development experience, with 4+ years of experience with HTML5, JAVA, JavaScript, jQuery, CSS, Angular.js.
  • Ability to build reports, dashboards, and homepages with ServiceNow or similar technologies.
  • Administration of a ServiceNow instance, including delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items, and updates of all existing solutions requiring revisions.
  • Experience integrating ServiceNow with external systems through REST APIs.
  • Experience with the ServiceNow Studio IDE and Workflow Editor to configure workflows.
  • ITIL Foundations certification is preferred.

We offer a competitive salary range of $120,000 - $160,000 per year, depending on experience and qualifications.



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