Hotel Operations Coordinator
1 week ago
As a key member of our hotel team, the Hotel Operations Coordinator will be responsible for ensuring the smooth running of front desk operations and providing exceptional customer service to our guests. This role will also involve assisting the manager with payroll for the department and assuming responsibility for customer satisfaction in the absence of the department manager.
Key Responsibilities:
- Possesses in-depth knowledge of front desk operations and customer service.
- Ensures the smooth running of various reception tasks (arrivals, departures, etc.).
- Ensures good interdepartmental communication.
- Assists the manager with payroll for the department.
- In the absence of the department manager, assumes responsibility for customer satisfaction.
- Performs all other related tasks.
What We Offer:
- Discounts in our hotel chain (Marriott Hotels, Sheraton, Delta, Ritz Carlton...)
- Annual bonus of up to $300
- REER contribution from the employer
- A group insurance plan
- Various employee recognition programs
- Various training programs
- The opportunity to take on new challenges and grow your career across North America
- Discounts on food on site
- Free uniforms
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