Client Care Liaison

1 month ago


CôteSaintLuc, Quebec, Canada beBee Professionals Full time $30,000 - $45,000

Our Client Care Liaison will be responsible for handling customer inquiries, resolving issues, and providing information about our products and services. In this role, you will be the primary point of contact for customers and will be responsible for ensuring that their needs are met.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, and chat.
  • Provide detailed information about our products and services.
  • Resolve customer complaints in a timely and professional manner.
  • Document customer interactions and feedback.
  • Collaborate with team members to improve service processes.
Requirements:
  • High school diploma or equivalent; additional education is a plus.
  • Previous experience in customer service or a related field.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in customer service software and tools.
Benefits:
  • Competitive hourly wage and performance bonuses.
  • Comprehensive health benefits package.
  • Opportunities for career advancement.
  • Supportive work environment with a focus on teamwork.
  • Employee discounts and perks.

We are looking for a highly skilled and dedicated individual who is passionate about delivering exceptional customer care.



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