Technical Support Specialist

4 weeks ago


Mississauga, Ontario, Canada Cybernamix inc Full time

Cybernamix inc is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems. Your primary goal will be to identify and resolve technical issues in a timely and efficient manner.

Key Responsibilities:
  • Respond to user inquiries and provide technical support via phone, email, or in-person
  • Diagnose and resolve technical issues with computer systems, software, and hardware
  • Collaborate with internal teams to resolve complex technical issues
  • Provide training and guidance to users on technical procedures and best practices

Requirements:

  • 1-2 years of experience in a technical support role
  • Strong knowledge of computer systems, software, and hardware
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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