Program Manager

4 weeks ago


Toronto, Ontario, Canada Foilcon Full time
Job Description

Foiclon is seeking a highly skilled Program Manager to join our team. As a Program Manager, you will be responsible for leading and managing multiple projects simultaneously, ensuring timely delivery, and meeting project objectives.

Key Responsibilities:

  • Develop and implement project plans, work packages, and obtain approvals
  • Create and manage assigned work packages within the overall project plan
  • Manage expectations of senior executives and other stakeholders
  • Participate in steering committee and stakeholder forums
  • Provide project and/or portfolio reporting to multi-stakeholders at senior executive levels
  • Manage stakeholders' interests and expectations throughout the life cycle of the project
  • Proactively identify risks and issues pertaining to the assigned work package, report them to the overall Project Champions and the Portfolio Team
  • Identify and mitigate strategies and responses to the issues and risks
  • Work with vendors to successfully negotiate and deliver mutually beneficial multi-year contracts for ongoing warranty, maintenance, and support of the technology
  • Ensure the development and delivery of business cases where applicable (ie management board submissions) to seek approval for long-term support and maintenance contracts with Ministry vendors
  • Work with Ministry (or assigned) Legal and Procurement entities within the OPS to ensure Ministry processes are adhered to, and Ministry interests are incorporated while establishing the contract
  • Coordinate project plans with Public Safety Operations
  • Ensure project implementation plans have no adverse impact to public safety operations
  • Financial management of project
  • Ensure a high level of fiscal control and accountability for project budget. Forecast changes to the budget and communicates planned vs. actual budget as the project progresses
  • Manage multiple concurrent projects to Public Sector I and IT Standards
  • Vendor Management
  • Creating detailed business analysis documents
  • Outlining problems, opportunities, and solutions for a business
  • Develop, manage, and execute project charters, integrated project plans, schedules, and communication plans, including obtaining approvals
  • Budgeting and forecasting
  • Issue and Risk Management and Mitigation

Requirements:

  • 10+ years of experience with Program/Project Management
  • Demonstrated management experience in Project Management methodologies, producing documentation, collaterals, and artefacts
  • Demonstrated experience with project and software development lifecycle (SDLC)
  • Demonstrated experience with Public Safety Answering Point Telecommunication equipment systems such as Communication Console System (CCS), Trunked Radio System, and Conventional Communication Solution, and its backup solutions
  • Demonstrated experience identifying and acquiring a mix of skilled technical resources necessary to complete project assignments/deliverables; including clarifying roles and responsibilities
  • Experience managing projects related to 24x7 critical environments and operations

Preferred Qualifications:

  • Experience with the land ambulance sector and its stakeholders
  • Experience managing projects related to 24x7 critical environments and operations


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