Part-time Cannabis Sales Manager

2 weeks ago


Stratford, Ontario, Canada Canna Cabana Full time
Overview
Canna Cabana is a leading retailer in the cannabis industry, committed to excellence and customer satisfaction. As a Part-time Cannabis Sales Manager, you will play a key role in driving sales growth and delivering exceptional customer experiences.

Salary
$55,000 - $65,000 per year, depending on experience and qualifications.

Job Description
This is a part-time position that requires flexibility and adaptability. As a Part-time Cannabis Sales Manager, you will be responsible for:
  • Providing assistance to store management in supervising and facilitating daily operations;
  • Overseeing responsibilities of the Store Manager in their absence;
  • Assisting in delivery of key personnel management when on shift and resolving customer service issues as needed;
  • Providing direction, guidance, and instruction to all store associates as required;
  • Ensuring store conditions are consistently upheld to established standards;
  • Assisting in ensuring staffing levels adequately meet business needs, when requested;
  • Being the sales and customer service leader/role model in the absence of SM/ASM;
  • Greeting and assisting customers in a way that models exemplary conduct to other staff;
  • Ensuring company policies and relevant legislation are consistently adhered to and upheld by all staff members;
  • Handling customer complaints as they arise, escalating to the appropriate individual as deemed necessary;
  • Ensuring that all health, safety, and security regulations are adhered to and required standards are met on shift;
  • Achieving sales targets and store-level KPIs;

Required Skills and Qualifications
To succeed in this role, you must have:
  • Valid CannSell certification;
  • Ability to successfully complete a Police Background Check;
  • Demonstrated sales and service orientation;
  • Minimum of 2 years' work experience in the retail industry, with preference given to candidates with cannabis industry experience;
  • Excellent time management and prioritizing skills;
  • Demonstrated ability to train and motivate staff;
  • Skills to monitor and lead by example;
  • Basic office administration skills;
  • High level of proficiency with Microsoft Office productivity suite;
  • Effective teamwork skills;
  • Able to communicate effectively both verbally and in writing with individuals at all levels of the organization;
  • Strong customer service and troubleshooting skills;
  • A well-defined sense of diplomacy;
  • Excellent teamwork and team-building skills;
  • Thorough understanding of applicable health and safety legislation;
  • A professional, responsive, and positive work attitude.

Benefits
We offer competitive compensation, opportunities for career advancement, and a dynamic work environment.

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