Plan Administrator, CINUP

1 month ago


Winnipeg, Manitoba, Canada Johnston Group Full time

At Johnston Group, we provide employee benefit solutions to over 30,000 companies, ranging from one employee to thousands across various product lines. Our team is dedicated to delivering exceptional customer service and support to our internal and external clients. We are seeking a skilled Plan Administrator to join our team and contribute to our diverse and inclusive workplace.

CINUP brings Indigenous communities together as one collective force to achieve marketplace power, enhancing employee benefits, services, and stability. As the successful candidate, you will be responsible for the addition and maintenance of employee and dependent enrolment information on our benefit systems and creating employee packages.

Key qualifications include:

  • Minimum one year of experience in group insurance, preferably in a customer service or administration role
  • Completion of courses within the industry (CEBS, LOMA) or equivalent work experience
  • Strong, confident communication skills, both oral and written
  • Detail-oriented with a focus on quality and accuracy
  • Ability to stay composed and organized in a high-volume environment
  • Capable of building and maintaining customer relations
  • Ability to handle complex inquiries and solve concerns for our customers in a timely manner
  • Ability to manage multiple priorities
  • Proficient using MS Office
  • Ability to learn new technology and work with proprietary computer applications
  • Strong team player with the ability to work independently
  • Bilingualism is an asset


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