Senior Operations Director, Canada

5 days ago


Saanich, Canada Willowbrae Academy Full time
Job Title: Senior Operations Director, Canada

Willowbrae Academy

A leading provider of high-quality early childhood education.

About the Role:
  • We are seeking an experienced Senior Operations Director to oversee the operations of our Canadian franchise locations.
  • You will be responsible for driving operational excellence, supporting franchisees, and ensuring compliance with childcare standards.
  • Your role will involve leading a team of operations professionals and working closely with senior leadership to support growth initiatives.
Key Responsibilities:Leadership and Strategy
  • Oversee the day-to-day management of franchise locations, ensuring alignment with organizational objectives.
  • Collaborate with senior leadership to support growth initiatives and operational readiness.
  • Foster a culture of accountability and innovation within the team.
Operational Excellence
  • Implement scalable systems and processes to optimize franchise operations and promote brand consistency.
  • Establish and monitor key performance indicators (KPIs) to measure operational success.
  • Orchestrate an effective working framework that fosters collaboration among Business Development Managers and franchisees.
Regular Compliance and Quality Assurance
  • Ensure all locations meet or exceed provincial and federal childcare regulations.
  • Lead and coordinate efforts to support franchisees during regulatory audits and inspections.
  • Offer guidance and resources to proactively address compliance issues.
Community and Stakeholder Engagement
  • Build strong relationships with licensing agencies, government bodies, and local communities to enhance Willowbrae Academy's reputation and influence.
  • Represent Willowbrae Academy at industry events and community initiatives.
Technology and Innovation
  • Drive adoption of technology solutions that support operational efficiency and franchisee success.
  • Oversee the development and enhancement of all internal and proprietary software to streamline operations.

What We Offer:

  • A competitive salary ranging from $120,000 to $180,000 per annum, depending on experience.
  • An attractive benefits package, including health insurance, retirement savings plan, and paid time off.
  • Opportunities for professional development and career growth in a dynamic and innovative organization.

About Us:

Willowbrae Academy is a leading provider of high-quality early childhood education, dedicated to nurturing the growth and development of young minds. With over 40 successful franchises across Canada, we are always looking to expand our team and continue to grow and develop as an organization.


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