Senior Operations Manager for a Thriving Pub
3 weeks ago
Shady Tree Neighbourhood Pub is a dynamic and fast-paced establishment seeking an experienced Senior Operations Manager to lead our team.
Job SummaryWe are offering a competitive salary of $70,000 per year. The successful candidate will oversee the daily operations, manage staff, and ensure exceptional customer service.
Responsibilities- Conduct regular performance reviews with team members
- Organize inventory management and maintain stock levels
- Participate in marketing planning and implementation to drive business growth
- Address customer complaints and concerns promptly
- Provide excellent customer service and ensure a positive experience
- Plan, organize, direct, control, and evaluate daily operations to optimize efficiency
- Supervise a team of over 20 people
- Proficient in MS Office applications, including Access, Excel, Word, and PowerPoint
- Familiarity with spreadsheet software
- Bondable and able to work in a fast-paced environment
- Physical demands include standing for extended periods, combination of sitting, standing, and walking
- Overtime may be required
- At least 2 years of experience in a similar role
- Durée de l'emploi: Permanent
- Langue de travail: English
- Heures de travail: 35 hours per week
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