Senior Operations Manager for a Thriving Pub

3 weeks ago


Squamish, Canada Shady Tree Neighbourhood Pub Full time
About Us

Shady Tree Neighbourhood Pub is a dynamic and fast-paced establishment seeking an experienced Senior Operations Manager to lead our team.

Job Summary

We are offering a competitive salary of $70,000 per year. The successful candidate will oversee the daily operations, manage staff, and ensure exceptional customer service.

Responsibilities
  • Conduct regular performance reviews with team members
  • Organize inventory management and maintain stock levels
  • Participate in marketing planning and implementation to drive business growth
  • Address customer complaints and concerns promptly
  • Provide excellent customer service and ensure a positive experience
  • Plan, organize, direct, control, and evaluate daily operations to optimize efficiency
Requirements
  • Supervise a team of over 20 people
  • Proficient in MS Office applications, including Access, Excel, Word, and PowerPoint
  • Familiarity with spreadsheet software
  • Bondable and able to work in a fast-paced environment
  • Physical demands include standing for extended periods, combination of sitting, standing, and walking
  • Overtime may be required
Experience
  • At least 2 years of experience in a similar role
  • Durée de l'emploi: Permanent
  • Langue de travail: English
  • Heures de travail: 35 hours per week

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