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Appointment Scheduler

1 month ago

Montreal, Quebec, Canada Toyota Montréal-Nord Full time
Appointment Coordinator Role

As an Appointment Coordinator at Toyota Montréal-Nord, you will be responsible for making outgoing calls to schedule service appointments and managing incoming calls to book appointments or direct customers to the correct department or person. If a customer does not answer, you will leave a clear message for them to call back to schedule an appointment. You will also be responsible for handling Toyota Recall Campaigns and making calls for tire storage and tire lists.

Key Responsibilities:
- Make outgoing calls to schedule service appointments
- Answer incoming calls and book appointments or direct customers to the correct department or person
- Leave clear messages for customers who do not answer
- Handle Toyota Recall Campaigns
- Make calls for tire storage and tire lists

Requirements:
- Sense of organization and planning
- Excellent communication skills
- Exceptional customer service skills
- Ability to work in a team
- Knowledge of Microsoft Office

About Toyota Montréal-Nord:
We are a leading automotive dealership in Montréal-Nord, committed to providing exceptional customer service and support. If you are a motivated and detail-oriented individual who is passionate about delivering excellent customer service, we encourage you to apply for this role.