Administrative Food Service Leader

4 weeks ago


Toronto, Ontario, Canada Turtle Jack's Full time
Food Service Supervisor Job Description at Turtle Jack's

We are seeking a skilled Food Service Supervisor to join our team at Turtle Jack's. This role is responsible for overseeing the daily operations of our food service department, ensuring seamless service delivery and maintaining high standards of quality and cleanliness.

Key Responsibilities:
  • Leadership and Supervision: Direct and coordinate the activities of a team of 5-10 food service staff, including food and beverage servers, food service counter attendants, and kitchen helpers.
  • Quality Control: Ensure that food and service meet quality control standards, including food preparation, presentation, and customer satisfaction.
  • Inventory and Budgeting: Manage inventory levels, requisition supplies, and prepare budget estimates for food and kitchen supplies.
  • Staff Training and Development: Train staff in job duties, sanitation procedures, and customer service techniques.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner.
  • Reporting and Record-Keeping: Maintain records of stock, sales, and wastage, and prepare reports as required.

Requirements:

  • 1 year to less than 2 years of experience in food service operations.
  • Permanent full-time position with 35-40 hours per week.
  • English language proficiency.

Working Conditions:

  • Fast-paced environment with varying work schedules.
  • Combination of sitting, standing, and walking.
  • Standing for extended periods.

Personal Suitability:

  • Client focus and excellent oral communication skills.
  • Efficient interpersonal skills and flexibility.
  • Team player with a client-focused approach.


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