Retail Payment Strategy Lead

4 weeks ago

Old Toronto, Canada Scotiabank Full time
Senior Manager, Retail Payments

Scotiabank is a leading bank in the Americas, guided by our purpose: "for every future". We help our customers, their families and communities achieve success through various products and services.

The Senior Manager, Retail Payments will drive balance growth for the Canadian credit card portfolio and various payment initiatives. Key responsibilities include developing the Buy Now Pay Later (BNPL) roadmap, shaping customer journeys and technological innovations, and analyzing data to make recommendations for new opportunities.

Key Accountabilities:

  • Lead the development of the BNPL feature expansion roadmap, including determining the customer value proposition and managing the end-to-end customer journey.
  • Keep up to date on competitive insights for BNPL innovation and pricing changes in the market.
  • Recommend BNPL expansion opportunities and pricing changes based on competitive, customer and profitability analysis.
  • Identify and recommend new payments/products service enhancements, working through business casing to eventual implementation.
  • Lead pricing strategy for credit cards to optimize lending revenues through pricing changes or innovation.
  • Create strategies to drive credit card balance growth by optimizing lending levers and product developments.

About You:

  • A self-starter with a passion for creating customer value and curiosity in consumer lending and retail payments.
  • An independent thinker and team player who can facilitate group problem solving.
  • Knowledgeable about the global banking environment and credit card industry.
  • Competent in building presentations, project plans, and dashboards.
  • Demonstrated written and oral communication skills.

This role offers a salary range of $120,000 - $180,000 per year, depending on experience. If you have 5-10 years of professional experience and a Bachelor's degree, we encourage you to apply. An MBA or Master's degree in Finance is an asset. Experience in product management, strategy, consulting, or operating a business is also beneficial.

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