Digital Commerce Strategist
1 week ago
Nexus Systems Group Inc. is seeking an experienced Digital Commerce Strategist to join their team in Toronto, GTA.
About the RoleThis senior role contributes to the overall success of the Digital Commerce Team in Canada by supporting the maintenance and building of web properties with a focus on continuous improvement to support sales and best-in-class customer experiences.
The ideal candidate will champion a customer-focused culture by understanding customer journeys across digital channels and providing an optimal experience for our customers.
Key Responsibilities- Manage the delivery of various web initiatives, analyze their effectiveness, and continue optimizing and improving customer experience.
- Build strong relationships with stakeholders to influence the planning process.
- Lead the Digital Commerce channel strategy aimed to drive bigger success toward business goals.
- Identify key Digital Commerce opportunities and support the accelerated development of our channel performance.
- Analyze site data and user behaviour to understand the customer and improve the customer experience through site optimization.
- Use competitive landscape knowledge or industry trends to develop innovative experiences that would support the business and brand and differentiate from other financial institutions.
- 10+ years of content management experience
- 3+ years' experience with UX design - ensuring website content has a consistent look and feel and is formatted to established standards (demonstrated in project work)
- 2+ years' experience with HTML and CSS
- Demonstrated understanding of the impact of content and can use SEO to analyse website traffic and user engagement metrics to drive optimizations
- Practical experience with Agile development methodologies
- Good communication skills – successful hires will need to be able to communicate with project stakeholders and managers across the organization.
A degree in Business, Marketing, Design, or Computer Science is preferred, ideally in Business, Marketing, Design, or Computer Science.
Estimated Salary: $120,000 - $150,000 per annum, depending on experience and qualifications.
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